SERVICE LEVEL 1

L1 Mechanic

Job Description

Job Title: Mechanic Level 1: Junior Mechanic/Bike Builder

Department: Service/Repair

Reports To: Service Shop Leader & Store Manager

Summary:  This is an entry level bicycle assembly position. Previous experience is not required. Training will be provided.

Duties and Responsibilities:

  • Assemble new bicycles up to $3000 in value
  • Ensure that proper safety practices are being followed
  • Make sure that there is good communication between sales and service departments.
  • Help maintain a positive work environment
  • Maintain a high degree of cleanliness and organization of the repair shop
  • Check work email and respond at the beginning and end of every shift

Successful completion of following orientation and training:

  • TOBS Bike Building
  • TOBS Customer Service
  • TOBS Employee Handbook
  • TOBS Selling Service
  • Shimano S-tech - Road, Mtn, Pavement, SPD, Wheels, PRO, Electronics, Softgoods, Steps, Retail Services
  • Shimano Certified - SPD/SPD Sl Pedals, Custom Fit Shoes, Di2
  • Specialized 411

Education/Experience: Previous experience is not required. Completion of BikeRoom, Winterborne, Barnett’s or UBI or other bicycle mechanics courses a plus.

Skills and Traits:

  • Ensure that proper safety practices are being followed
  • Ensure customer service standards are being met
  • Ensure that there is good communication between sales and service departments
  • Enthusiastic, positive, analytical
  • Help maintain a positive work environment
  • Maintain a high degree of cleanliness and organization of the repair shop
  • Mechanical aptitude
  • Strong verbal communication skills
  • Team working skills
  • Organisational skills
  • High energy level
  • Resourceful
  • Confidence
  • Ability to calculate figures and amounts
  • Ability to solve problems in various situations
  • Ability to work in a dynamic, multi-functional, multi-cultural environment
  • Check work email and respond at the beginning and end of every shift
  • Enthusiastic, positive, analytical

Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Able to lift and/or move up to 75 lbs.